Terms & Conditions

1. Booking & Payments

• A booking is confirmed only after a 30% advance payment via bank transfer, UPI, or other approved modes.
• Remaining amount must be cleared before final delivery.
• Prices depend on the agreed scope; changes in requirement, timing, or location may revise the quotation.
• Offline and online payments are accepted.
• Late payments may delay delivery and may attract a 5% weekly penalty.

2. Cancellations & Refunds

• Cancellation ≥72 hours before shoot → 80% refund of advance.
• Cancellation <72 hours → no refund.
• Rescheduling allowed 48 hours prior, subject to availability.
• Complaints must be raised within 3 days of delivery.
• Refunds, if approved, will be issued within 10–15 working days.

3. Deliverables & Revisions

• Standard delivery timeline: 15–20 working days.
• One minor revision round included; further changes are chargeable.
• Raw files are not shared unless separately purchased.
• Deliverables remain on ClickKar servers for 30 days.
• Creative elements (shots, edits, style) are at ClickKar's discretion unless a written brief is finalized.

4. Usage Rights & Copyright

• Clients receive limited, non-transferable usage rights.
• Copyright remains with ClickKar or the creator unless sold separately.
• ClickKar may use the content in its portfolio unless the Client opts out in writing before the shoot.
• Watermarked or unpaid files must not be posted publicly.
• Commercial usage requires a separate licensing fee.

5. Client Responsibilities

• Clients must ensure punctuality and provide all permissions and access passes.
• Delays over 30 minutes may reduce coverage or attract overtime charges.
• Clients must maintain a safe and respectful environment; harassment or misconduct leads to immediate termination without refund.
• Any damage to gear or property caused by the client must be fully compensated.
• For projects exceeding 4 hours, reasonable breaks and refreshments must be arranged.

6. Logistics & Shoots

• Standard shoot duration: up to 8 hours/day.
• Extra early, late-night, or multi-day shoots are chargeable.
• For shoots outside the base city, clients must cover travel, stay, and meals.
• Shoots may be rescheduled during unsafe weather or hazardous conditions.
• ClickKar may replace the assigned photographer/videographer if required.

7. Platform Rules

• All communication, negotiation, and payments must be done only through ClickKar.
• Direct hiring or off-platform dealings with ClickKar professionals are prohibited.
• Non-cooperation or long delays from the client may extend project timelines.
• ClickKar is not responsible for delays caused by third-party vendors hired by the client.

8. Liability & Dispute Resolution

• ClickKar's liability is limited to the amount paid for that specific booking.
• ClickKar is not liable for delays, loss, or damages caused by:
  • natural calamities
  • equipment failure after delivery
  • client negligence
  • data corruption after download
• All legal disputes will fall under jurisdiction of Maharashtra, India.

9. Privacy & Data

• Client data is used only for service delivery and communication.
• ClickKar adheres to the Digital Personal Data Protection Act, 2023.
• Data is not sold or shared except when legally required.
• Deliverables may contain metadata; clients must not remove or misuse this.

10. Amendments

ClickKar may update these Terms anytime. Continued use of the website constitutes acceptance of updated Terms.